We offer multiple support channels to assist you with any questions that may arise.
How Our Teams Can Help You
You can contact our teams via email and chat, which can be accessed through our Help Center or directly from your platform via the Help menu:
Sales
Our sales team can assist you with questions regarding the purchase of new products and while you're testing our solutions. For requests, you can reach them at: sales@blackarrowtrading.com.
Support
Available 24/7 to help with technical issues on the platform and any difficulties you may encounter. For assistance, contact support at: suporte@blackarrowtrading.com.
Customer Relations
This team supports active subscribers. They assist with inquiries regarding upgrades and optional modules. You can reach them at: relacionamento@blackarrowtrading.com.
Finance
For questions about payments and billing, our finance team is ready to help. You can contact them at: pagamentos@nelogica.com.br.
Help Center
To access real-time chat, simply click the Help button in the lower corner of this screen:
In addition to our Help Center, we also have a YouTube channel with playlists to assist you in your studies about the market and the platform.
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