The subscriptions to Nelogica products are associated with a customer registration, through which licenses, accounts, passwords, and therefore access to the trading platforms, are managed.
If you wish to change your email or other registered details, log in to the BlackArrow website and proceed with the two-factor authentication.
Go to My Profile.
Access the Edit Profile menu.
Click on Edit Data to enable editing.
In case of an email change, click to modify the relevant field. Instructions will be sent to the current email address.
All registration updates are made using credentials that only the user possesses, so always remember to never share your information with third parties.
If you have any questions, contact our Support team via Chat or by email at support@blackarrowtrading.com.
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